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IFLA publiceert statement over privacy in bibliotheken
26-08-2015
De IFLA heeft onlangs een statement opgesteld waarin aanbevelingen worden gedaan om de privacy van bibliotheekgebruikers (beter) te kunnen waarborgen.
Met de verklaring, getiteld Statement on Privacy in the Library Environment (pdf), wil de IFLA richtlijnen bieden voor bibliotheken over hoe zich op te stellen in een omgeving waar sprake is van massale digitale surveillance door de overheid en het verzamelen van persoonlijke digitale data door commerciële partijen. ‘Risks to library users' privacy might arise through their use of search or social media applications on the Web or their use of library platforms and content that collect data on end users,’ aldus de IFLA.

In de verklaring gaat de IFLA onder andere kort in op het belang dat zij hecht aan de bescherming van de privacy van bibliotheekgebruikers (zoals o.a. vastgelegd in IFLA’s Internet Manifesto en Code of Ethics) en op de manieren waarop die privacy mogelijk wordt bedreigd.
'Users ́ privacy in libraries has become widely challenged. Commercial content and service providers used by library and information services may collect data on users ́ activities, communications, and transactions or require that libraries collect data as a condition of providing their content or services. Cloud‐based library systems may transfer and store users’ data outside of the library or information service. When library and information services offer services on mobile devices, the services may collect identity and location data, track the use of the library or information service, and share the data with third parties,’ aldus de IFLA.

De IFLA doet de volgende aanbevelingen:
  • Library and information services should respect and advance privacy both at the level of practices and as a principle.
  • Library and information services should support national, regional and international level advocacy efforts (e.g. by human rights and digital rights organisations) to protect individuals’privacy and their digital rights and encourage library professionals to reflect on these issues.
  • Library and information services should reject electronic surveillance and any type of illegitimate monitoring or collection of users’ personal data or information behaviour that would compromise their privacy and affect their rights to seek, receive and impart information. They should take measures to limit collection of personal information about their users and the services that they use.
  • While government access to users' data and data surveillance cannot be completely avoided, library and information services should ensure that intrusion in users’ information or communications by government is based on legitimate principles for such practices and necessary and proportionate to legitimate aims (e.g. described in International Principles on the Application of Human Rights to Communications Surveillance).
  • When library and information services provide access to resources, services or technology that may compromise users’ privacy, libraries should encourage users to be aware of the implications and provide guidance in data protection and privacy protection.
  • Library and information services should support their users’ ability to make informed choices, take legitimate actions and weigh risks and benefits in their communications and use of services on the Internet.
  • Data protection and privacy protection should be included as a part of the media and information literacy training for library and information service users. This should include training on tools to use to protect their privacy.
  • The education of library and information professionals should include data and privacy protection principles and practices in a networked environment.
The volledige tekst van het statement is te vinden op de website van de IFLA (pdf)


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